To be short, the wife and I met all the criteria for the HAP program.  I'm overseas in Korea, been here for 10 months now so she had to do all the leg work.  She worked with the office out of Calfiornia.   At first, the folks she worked with were professional and pleasent.  However, since they received our package, things have turned around.  In over 30 days, we have had exactly one returned phone call, no returned emails, no update, nothing.  They seemingly are avoided us for whatever reason.  They will not tell us who is working on our package...it has changed hands is what we were told in our one phone call.  I've now sent a half dozen emails, very professional, without one response.  Anybody else have this experience?                                                  

Have recently read a couple of other similar posts.  You didn't mention whether you are just in the application phase, or whether you have a buyer waiting in the wings which would be an interesting data point.   Regardless, my guess is that they are overwhelmed with applications at this stage of the game.  No excuse, just a guess.   I strongly encourage you and everyone to write your home state Congressmen and Senators to continue the pressure to get this fixed.   It's unacceptable and a disgrace that our service members must deal with this!    Thanks for serving, hope this gets straightened out soon.  Joe

The house is sold but fould out today that apparently the rules have changed with respect to short sales.  They received our applicaton over a month ago but the rules changed last Friday?  However, they put our application in storage weeks ago, without any apparent effort to let us know.  Thing is, I met all the requirement for applying, otherwise, I would not have applied.  Now, a month after, I don't meet the requirements?  It literrally took two weeks to get a hold of someone; not one email was answered.  I got a hold of someone at HAP HQ though.  Hopefull that's a start.  Thanks for the info.